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Frequently Asked Questions

Everything you need to know about Pride Road dried hibiscus flowers and ready-to-drink hibiscus beverages.

Shop Georgia-grown dried hibiscus in 4 oz, 8 oz, and 16 oz sizes, plus our Hibiscus with Ginger & Citrus bottled teas.

Frequently Asked Questions

Find answers to your questions about Pride Road hibiscus products, sourcing, brewing, shipping, and wholesale opportunities.

About Pride Road

What is Pride Road?

Pride Road is a USA-based hibiscus brand growing and sourcing premium dried hibiscus flower and ready-to-drink hibiscus teas. We're committed to quality, transparency, and bringing you hibiscus you can trust.

What makes Pride Road different from imported hibiscus?

Unlike most hibiscus on the market, ours is USA-grown, meaning fresher product, shorter supply chains, and no mystery about where your hibiscus comes from.

Where is your hibiscus grown?

Our hibiscus is grown in the USA, allowing us to maintain quality control from farm to bag.

Is your hibiscus grown and packed in the USA?

Yes. Pride Road hibiscus is both grown and packed in the USA.

Shipping & Returns

Can I change or cancel my order after placing it?

Please contact us as soon as possible. We'll do our best to accommodate changes before your order ships.

Do you offer pre-orders during harvest season?

Yes. During harvest season, we open pre-orders so you can reserve your hibiscus before it sells out. Fulfillment timing will be communicated clearly at checkout.

Do you ship across the United States?

Yes, we ship to all 50 states.

When will my order ship?

Orders are processed within 1–2 business days. You'll receive a tracking number once your order ships.

How long does shipping take?

Standard shipping typically takes 3–7 business days depending on your location.

How do I request help with an order issue?

Reach out to us through our contact page with your order number and a description of the issue. We respond within 1–2 business days.

What if my order arrives damaged or incorrect?

We're sorry to hear that! Please contact us within 5 days of delivery with a photo of the issue and we'll make it right.

Why are Pride Road products final sale?

Food safety regulations and product integrity mean we cannot resell returned items. All sales are final.

Can I return food items?

Due to the perishable nature of our products, we are unable to accept returns.

Brewing & Uses

Can I sweeten hibiscus tea?

Yes. Honey, agave, simple syrup, or sugar all work beautifully with hibiscus.

Can I use hibiscus in cocktails, mocktails, or recipes?

Yes! Hibiscus is incredibly versatile. Use it as a base for cocktails, mocktails, syrups, glazes, and more.

How many cups does each bag make?

A 4 oz bag makes approximately 15–20 cups. An 8 oz bag makes 30–40 cups, and a 16 oz bag makes 60–80 cups depending on your preferred strength.

Can I drink hibiscus tea hot or iced?

Absolutely. Hibiscus tea is delicious both ways. Brew hot and sip immediately, or refrigerate and serve over ice for a refreshing cold drink.

How do I brew dried hibiscus tea?

Add 1–2 tablespoons of dried hibiscus to hot water and steep for 5–10 minutes. Strain and enjoy hot, or let it cool and serve over ice.

Tea, Ingredients & Flavor

Is hibiscus tart or sweet?

Hibiscus is naturally tart. You can sweeten it to taste with honey, sugar, or your preferred sweetener.

What ingredients are in the bottled teas?

Our bottled teas are made with hibiscus, water, and natural flavor additions like ginger or citrus. No artificial ingredients.

Do your products contain preservatives or additives?

No. Our dried hibiscus contains one ingredient: hibiscus. Our bottled teas are made with minimal, clean ingredients — no artificial preservatives or additives.

Is Pride Road hibiscus tea caffeine-free?

Yes. Hibiscus is naturally caffeine-free, making it a great option any time of day.

What does hibiscus taste like?

Hibiscus has a naturally tart, cranberry-like flavor with floral notes. It's bold, refreshing, and delicious hot or iced.

Products & Sizes

What bottled tea flavors do you offer?

We currently offer Hibiscus with Ginger and Citrus w/pure cane sugar or non-sweetened variety.

Do you sell bottled hibiscus tea?

Yes! We offer ready-to-drink bottled hibiscus teas for those who want convenience without sacrificing quality.

What is the difference between the 4 oz, 8 oz, and 16 oz bags?

The bags contain the same premium dried hibiscus — the size just determines how much you get. Larger bags offer better value per ounce.

What dried hibiscus sizes do you offer?

We offer dried hibiscus flower in 4 oz, 8 oz, and 16 oz bags.

Which size is best for first-time buyers?

We recommend the 4 oz bag to start. It's a great way to experience the quality before committing to a larger size.

Wholesale & Bulk Orders

Can I place recurring bulk orders?

Yes. We work with wholesale partners on recurring orders. Contact us to discuss your volume needs and schedule.

Who is bulk hibiscus for?

Our bulk hibiscus is ideal for tea brands, cafes, beverage companies, restaurants, and manufacturers who need a reliable, high-quality USA-grown supply.

Do you offer wholesale hibiscus?

Yes. Pride Road offers wholesale pricing for bulk dried hibiscus orders.

How do I contact Pride Road for wholesale pricing?

Fill out our wholesale inquiry form or reach out through our contact page. We'll get back to you within 2 business days with pricing and availability.

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